Shipping & Returns

Shipping and Returns

Shipping

We currently ship only to addresses within the United States. Orders are processed within 2–3 business days and typically arrive 3–7 business days after shipment. Tracking information will be emailed when your order ships. Free shipping is available on U.S. orders over $50.

Returns

We stand by the quality of our products and want you to be fully satisfied. If you are not completely happy with your purchase, please contact us within 14 days of delivery for assistance. You can reach us at info@laviaanwellness.com.

Due to the nature of consumable goods, opened products cannot be returned. This policy ensures that all customers receive fresh, safe items. However, if you face any issues with your order, we’ll always do our best to make things right.

We understand the importance of clear and fair shipping and returns guidelines. When applicable, appropriate documentation and receipts are provided.

Additional Shipping Details

We regularly update our shipping methods to maintain reliability. Our domestic shipments are managed with reputable carriers ensuring prompt delivery.

It is essential to provide accurate address information to prevent delays. We recommend double-checking your shipping details during checkout. This helps us avoid unnecessary rerouting and keeps your package on schedule.

Important Notes on Policies

Please keep in mind that consumable goods, once opened, cannot be returned to maintain product integrity. We appreciate your understanding of this policy. If you have questions about tax refund procedures or need further clarification, our customer service team is here to help.